See what our more than satisfied customers are sharing on our Zillow profile!
Disclaimer: Clients were told in advance they might be featured on our website.
Mark, your staff is really a great team, especially for us, being first time home buyers. We were not interested in lots of sales pitches, just directness, expertise, flexibility and reliability. The entire team truly manifested these qualities individually and in terms of their teamwork: each time my wife and I had an interaction during the process, everyone was knowledgeable, professional, direct, enjoyable to work with and delivered on what they said. They made the process simple or “simple as possible”. Thanks to the entire team for the great job you did working together in a synchronized manner and making the process as easy as possible, while ensuring we found the right mortgage solution for our situation.
Mark and Miyuki S.
August 1, 2014
After experiencing another lender who had problems with their underwriter, it was refreshing experience with MR Capital Group who managed the process all the way through to the closing and were very responsive to all my questions along the way. I would not hesitate to use them again.
July 31, 2014
Many thanks to Mark & his team at MR Capital for their services. His team was very supportive & responsive in helping me navigate the mortgage application process. His team is knowledgeable, accessible and helpful with any questions I had.
July 30, 2014
I can honestly say it was a real pleasure to work with Mark and all the ladies at MR Group. Cool heads prevailed thanks to their smart, kind and humorous ways of making me feel at ease. They did everything they promised and came through for me with flying colors. I wish them all the best and look forward to working with them again in the future.
July 21, 2014
Mark Rokowsky did an outstanding job handling and sorting out our very complicated case. The staff was always available to answer our ongoing questions and walked us through every single step. Since this was our first time buying a house, we had no idea about the process or the fees involved. We kept asking some of the questions again and again and were given answers with patience and positive attitude every single time. We received very high recommendations about his services to begin with, and would definitely recommend him to our friends and use him again in the future.
Max U. and Yehudis T.
July 17, 2014
Working with the team at Mark Rokowsky’s office was a pleasure. They worked with me closely on the purchase of a new home (first time home buyers) from the time the loan application was prepared till the very end at the closing. I was quite impressed with their breadth of knowledge and skills they demonstrated and the expediency in closing the loan without delay. They took the time to explain to me the process and what was needed from me and made everything transparent. They also explained the costs to me and were right on with everything they said at the start. I would without question recommend anyone that is in the market for the purchase of a home or for a refinance to look first to the MR Capital Group, as I am sure you will be as happy as we were, in using them. I can now look forward to sharing my home with my wife and family for years to come.
Salomon and Shulamit M.
June 18, 2014
Buying a home can be an overwhelming and somewhat stressful time in one’s life, and at the same time very exciting. Thank you for making the process one that was smooth and for holding our hands along the way. Specifically we want to thank Julie Schwartz for her continued support and assistance throughout.
We wish you continued success and thank you again,
Yaakov and Anna M.
June 12, 2014
I would like to comment on the continued professionalism that the MR Capital Group exhibited during the entire process of securing our financing and making the closing a low stress adventure. Pat and I were glad to finalize our difficult journey that started as we decided to purchase this home with your representatives at the closing table. Thanks again for all of the easy requests during the process and I was especially glad that Shelia Clark from Steckler Realty had brought your firm to our attention.
Jim and Pat P.
May 30, 2014
Lina and I were extremely impressed with the promptness, attention to detail, level of communication, and kindness demonstrated by your staff to our family. I believe it can be said you operate as a family. It could not have been easier to communicate with your company from top to bottom, including someone of high stature–most notably Mark himself. Thank you for working so assiduously in making our American dream come true.
With sincere affection and gratitude,
Diego E. and Lina C.
March 27, 2014
The closing on the house I and my wife were buying went on smoothly and completed today. I would like to thank all of you for your work and help with my mortgage. I was amazed at how professional, responsive and fast you are. You are an incredible team, and, of course, I and my wife will highly recommend your firm to all our friends.
With best wishes,
March 13, 2014
My husband and I recently bought our first house with the help of MR Capital Group. We were very nervous going into the process, and had a ton of questions. MR Capital Group was a pleasure to work with from beginning to end. The whole team made themselves available at all hours to answer the many (many!) questions and concerns we had. They also worked hard to ensure that we had the most competitive rate going at the time. I would reach out to the team again in a heartbeat, and would definitely recommend them to any friends or family that were looking for a mortgage or interested in refinancing.
Atilio and Karalyn C.
February 25, 2014
This is my third transaction with MR Capital Group. I found the process to be:
- Easy – Every member of MRCG team walked me through every step of the process
- Clear – any fee, required doc, required process, etc. was explained to me in plain English
- Professional – I felt the team worked collaboratively, discretely and in a quick—but not rushed—manner to get me to closing
Tuvia and Rivka L.
February 19, 2014
The MR Capital Group is the best in the business. They were ready to move quickly with our approval letter and loan application and were quick to address our needs with the right loan product. Everyone at MR Capital Group was a pleasure to work with and the process from application to closing was smooth and easy. In a world of uncertainty both in the financial markets and federal government, Mark lent his expert understanding and insight to help us move forward with confidence in purchasing our new home. When it’s time to refinance, Mark will be the first person I call.
Mike H. and Maura F.
February 7, 2014
Dear Mark and Team, I cannot express my appreciation enough for the service your company provided to my wife and I. Your team kept me informed of each and every step and I think the most impressive thing was I never had to call your office and leave a message – I spoke to someone and had my questions answered each and every time. Believe me; I must have called at least 30 times. You set us up with a mortgage product we could afford and Mark made several helpful suggestions on how to proceed. You just do not see this type of concern or service these days it was so refreshing to deal with such a great company. I was in the residential mortgage business for many years, so I know what I am talking about when I say your service is unsurpassed. I will be sure to refer family and friends whenever I can.
Michael and Chutima I.
February 6, 2014
Hi Mark, With the 6 month anniversary of our closing drawing near, I’m reminded that I never sent you a note letting you know how much we appreciated the work your staff did, and the attention they showed, to help our first purchase become a reality.
As a first time buyer, we certainly were not aware of all that was ahead of us as we began the mortgage process. Your entire staff was always available to help, answer questions, or just allay our fears as we navigated our way through the process. We even received comments from our real estate agent (also a very good and honest friend) stating how attentive your office was, including reaching out when there was no new news, just to let her know they were still working on everything. Even ‘No Progress’ is a progress report, and she found this level of attention refreshing, and of course, extremely helpful.
It goes without saying that you will always be our first suggestion should anyone we know be looking for a mortgage, as well as my first call when/if I’m looking to refinance, or even trade up. I did mean to send this sooner, but the feelings of appreciation have not lessened at all over the last 6 months of “settling in.” Please feel free to use my name as a reference should any potential clients ask; I’d be happy to share the experience.
February 5, 2014
We would like to thank you for the hard work and dedication that you gave us during our loan application. It was pleasant to be able to get timely and honest responses. You made the process a quick and comfortable process.
Rael and Rawan A.
January 31, 2014
Hi Mark and Julie, Rucha and I wanted to thank you and the entire team for making our home buying process extremely smooth and a very memorable experience. I know I have said this many times but we are aware and understand the amount of work that has been performed behind the scenes. Even though we are owners of the home on paper, your entire crew has had a lion’s share in it and needless to say that bulk of the credit goes to you 🙂
Harshad and Rucha L.
January 30, 2014
We tapped into Mark and his amazing team twice for our mortgage needs. The first time was for a refinance and the second for a home purchase. We cannot praise his team enough – they are not only unbelievably responsive but also on top of every detail throughout mortgage application process. And on top of that, they are all so friendly! Our situation was a more complicated one as our home purchase was contingent on the sale of our coop apartment and Mark’s team stayed in touch and on the ball every single day to ensure both a smooth and speedy process. We cannot thank the team enough for all their hard work!”
Nathan and Tara G.
January 30, 2014
The experience with MR Capital Group was definitely excellent. I moved around several time but I never had the experience as I did with Mark. He was knowledgeable, accurate and very passionate. He was not just a mortgage broker to me, he actually felt like part of my family. He explained everything before I even started the loan process. I felt comfortable working with him and his team. Because of his help, I was able to move into my new home within a month of selling my property. I would definitely recommend him to all of my family, colleagues and friends. My family wants to thank you, Mark, and your team for making the loan process smooth and helping us get our dream home.
Dr. John and Inae R.
January 27, 2014
Working with your team, Mark, was a fantastic experience in an otherwise stressful time in our lives. Your staff was so responsive that at times we felt like we were the ones slowing them down! Everything went off without a hitch and it was an incredibly smooth transaction. Having had an awful experience of working with another mortgage broker and a big bank on the purchase of our first home, I can confidently say that working with you and your team was the best decision we made this time around and we were thrilled with the service and care we received. We would recommend you to anyone.
Joe and Danielle K.
January 6, 2014